Retro and Kitsch: I received a damaged or incorrect item in my order. What do I do?

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Returns & Order Problems

1. I don't like an item I received, can I return it?

2. I received a damaged or incorrect item in my order. What do I do?

Please contact us immediatley via email if you received an incorrect or damaged item. We will be happy to send the proper item ASAP. Please do not send the item back until you we reply to your email. Depending on the item and the damage we may not require it to be returned. If an item is returned without proper authorization the return shipping costs can not be refunded. You can contact us at info@helloandgoodbuy.com or through the "Contact us" page on the website.

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